FAQ’s

Don’t leave your furry friends behind! Most of the time, your pets are welcome to join you on your private jet charter flight. Check with your charter sales executive beforehand and determine the operator’s company policy for pets onboard. Most of the time, bringing a pet with you isn’t an issue. If there are accidents onboard, you may be responsible for fulfilling the cleaning fee.

The amount of luggage you can bring depends on the aircraft size and the type of luggage you are traveling with. A couple of things to think of when planning your trip:

• Will you be traveling with skis or golf clubs?
• Are you traveling with children?
• Will you have car seats or strollers with you?
• Do you need access to any of your luggage during the flight?

If you answered yes to any of these, make your charter sales executive aware so that they can get you on a comfortable aircraft with the appropriate amount of baggage capacity.

Yes, there will always be two pilots in the cockpit of your aircraft when flying with Trilogy Aviation Group. The pilots are required to be ARG/US or Wyvern rated for safety. Your safety is our number one priority.

Of course! Trilogy Aviation Group is here to help arrange private travel for you or your loved ones who may be more at risk of a serious illness. We will make sure you receive the best value and pricing for your loved ones, whether you are flying with them or not. Our goal is to make sure they make it to and from their destinations while staying safe, healthy, and happy.

When it comes to a case of wine or liquor, it can be stored in the galley or the internal baggage area, depending on the aircraft’s size.  On smaller aircraft, like a light jet, for example, if your baggage compartment is full of luggage, the case of wine will still need to be stored properly for departure and landing. It can sit on an empty seat or be stored elsewhere as long as it isn’t blocking the aisle. This is why it is important to make your charter sales executive aware beforehand.

One of the many perks of flying private is that you can bring as much or as little food or drinks as you want. You don’t need to worry about liquids being appropriately stowed like you do on commercial flights. If bringing a case of wine or larger, make sure your charter sales executive is aware for spacing and storage purposes. Some operators don’t allow open red wine during the duration of your flight. If red wine spills, you may be responsible for the cleaning bill.

Yes, you can donate funds to help supply and support cancer flights. All proceeds will go directly to supporting Corporate Angel Network by making our empty legs more accessible by paying for small repositioning fees when necessary. This allows us to expand the area for which each empty leg can be utilized, allowing us to make a positive impact on more people.

To donate directly to Corporate Angel Network please click here: Donate Now!

Of course. The team at Trilogy has arranged short and long-haul relocation flights and will do their best to find an aircraft perfectly suited for the client’s needs. Fly with animals, photos, documents, personal belongings, etc. No need to stress about too much luggage or losing precious items.

Yes, private planes can land on dirt. The most common planes used for jet charters to dirt runways are turboprops. Popular turboprops include the King Air 350and the Pilatus PC-12. The only charter jet that is certified to land on unapproved runways is the new Pilatus PC-24. In the bush, in Alaska, the most common planes to charter are the Cessna Grand Caravan and the Kodiak Quest. Being versatile with rugged landing gear makes these aircraft ideal for charter into unapproved runways.

Babies less than two years old do not need their own seat purchased for them on the aircraft as they can travel on your lap until the age of two. However, we do recommend bringing the infant’s car seat on the aircraft. Strollers or other baby equipment may be stowed away during the fight. It is important to let your charter sales executive know that you will be traveling with extra items.  All babies will need a valid passport to travel.  The regulations are the same as airlines.

While tipping on a commercial airliner is out of the ordinary, tipping on a private jet makes a lot more sense. The crew loads and unloads your bags, prepares and cleans the aircraft, and does whatever you need for a trip completely tailored to you. Tips can range anywhere from $20- $1,000. Tipping is very much appreciated on private jet charter flights, especially for exceptional service.

The bathroom on a private jet is called a lavatory. Most private jets do have a bathroom but are there for an in case of emergency situation. Most small aircraft such as turboprops, very-light jets, and light jets are only able to fly about 3 hours before they need fuel making the need for a bathroom less. On bigger stand-up cabin aircraft large enclosed bathrooms are a necessity. If you aren’t sure about the plane you want to charter, ask your private charter sales executive or submit a question here and we will be happy to inform you about the size of the bathroom.

On Part 135 flights flight attendants are required if the plane is carrying 10 or more passengers. More often then not, owners of the aircraft require a flight attendant on the chartered flight to ensure their plane is taken care of and the passengers receive maximum comfort. The cost of the flight attendant is included in all quotes from Trilogy Aviation Group.

The charter broker and client typically don’t get a say in the FBO utilized for private jet flights. The jet operator chooses the FBO, usually based on fuel prices and the relationships they have with logistic companies. Most operators allow you to select a different FBO; however, there will likely be a surcharge.

Are you an Executive Assistant or Family Office that needs help arranging private travel for your boss or client? The trained team of professionals at Trilogy Aviation Group is here to help. Trilogy Aviation Group takes the meaning of broker to another work. We see ourselves as an extension of you. It is our ultimate goal to make sure you receive the best value and pricing for your client or bosses’ travel experience.  We strive to get to know our clients on a personal level to provide custom-tailored service and charter options that fit their needs.

Chartering a private jet is made easy with Trilogy Aviation Group. The common misconception about private jet charter is that you have to spend millions to fly private like the rich and the famous.

Steps to Chartering a Private Jet:

1. Decide where you want to go.
2. Submit quote request here.
3. Receive All-inclusive Options from your Trilogy Aviation Group Charter Executive.
4. Decide what plane you want to book.
5. Sign the contract and confirm payment.
6. Show up to the plane and fly.

Flying private is just that easy, our trained team of professionals is available around the clock to ensure our clients are receiving the best possible value and service. We utilize our network of aircraft and leverage our relationships with owners to provide unmatched value and service. Not sure if you can afford it? Call us today and find out!

Getting a cancer patient to fly in your extra seats is easy. Once you have booked your charter with Trilogy Aviation Group, tell your charter executive that you would like to open up your additional seats for cancer patients. At that point, Trilogy will notify the Corporate Angel Network (CAN) about the vacancies on the flight and will do their best to place a cancer patient in need.

It is not guaranteed that a cancer patient will be placed on the plane with you once the seats are made available. Regardless, by making your extra seats available, you are making a difference by providing the opportunity to ease the burden on cancer patients.

Your charter sales executive will order the catering for you. We work with multiple vendors to ensure your needs are met. Deciding on a vendor depends on where your trip is taking place and the nature of your catering request. Vendors include local kitchens, affiliate network vendors, Uber Eats, etc. A few of these can handle alcohol requests as well. Any catering beyond common stock is billed to the client after the charter.  Read our full blog post about catering here.

All aircraft, big or small, are designed to withstand winter weather conditions. However, precautions still need to be taken before take-off to ensure a safe flight. If there is a significant buildup of ice or snow, the plane must be de-iced before take-off. Ice can increase the plane’s weight, increase drag, and reduce lift. Read more about winter weather conditions and de-icing here.

It is always a good idea to show up early for your charter flight however, there is no need to arrive hours beforehand as you may for a commercial flight. When flying private, we recommend that you arrive 15-30 minutes before the scheduled departure time. Your flight revolves around you meaning the aircraft can be in the air shortly after all passengers arrive.

One of the greatest advantages of flying private is that there are little to no baggage restrictions. However, each aircraft has a different luggage allowance. Packing with soft-sided luggage is always recommended as it is easier to store and stack in the aircraft. Trilogy Aviation Group’s experienced sales executives will find you an aircraft with luggage capacity that will fit all your gear.

When chartering a private jet, you can arrange to drive your vehicle right up to the aircraft. Let your charter sales executive know that you are interested in arriving plane-side. Prior to arriving, you will receive a gate code to be able to enter the FBO’s ramp. Their team will park your car and keep it stowed until your return; some FBO’s even wash them for you. If you aren’t comfortable driving up to the ramp, keeping the car in the parking lot and walking in works just as well.

If your private jet charter broker scheduled transportation for you, plan on the vehicle being at the FBO when your jet arrives. If you are making arrangements on your own, make sure you give your provider the correct address of the FBO, the aircraft tail number, and clarify the pickup location. Do this to ensure the vehicle will be ready to meet you right when you de-board the jet.

Trilogy Aviation Group has access to thousands of aircraft, ready to take you to your next destination, from turboprops to heavy jets. Private jets come in a wide range of sizes with varying passenger and luggage capacities, perfectly tailored to families of any size.

Seats by Aircraft Type:

Seats 5-9: Turbo Props

Seats 4-6: Very Light Jets

Seats 6-9: Light Jets

Seats 6-8: Super Light Jets

Seats 7-10: Midsize Jets

Seats 8-10: Super-Mid Jets

Seats 8-19: Heavy Jets

Seats 13-19: Ultra Long Range Jets

Seats 19-50: Turbo Prop Airliners

Seats 20-100: Airliners

If de-icing is required for your private flight, your charter sales executive will communicate that with you and bill the cost after the trip is complete. Costs could be significant depending on the aircraft size. The amount of snow and ice at the time of the de-icing, along with the airport costs of the de-icing fluid, reflect the price as well. Trilogy Aviation Group will do whatever we can to mitigate that cost which sometimes includes a heated hangar. Read more about de-icing with our full post here.